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UNFPA hereby solicits a quotation for the following goods:

“Ensuring access to hygienic products in COVID-19 – Procurement and distribution of vouchers“

The COVID-19 pandemic and measures introduced to curb the virus spread, have disproportionately affected older generations and vulnerable groups. The effects of the crisis are complex and multiple, disturbing the economy and affecting particularly those at-risk-of-poverty populations. In alignment with the need for
recovery actions, the Social Housing and Active Inclusion Programme (SHAI) program, funded by the EU and implemented by the UNOPS, is designed to strengthen the capacities at the national and local level for social housing programs accompanied by social inclusion measures for the most vulnerable beneficiaries in Serbia.

1. About UNFPA and Purpose of work

The United Nations Population Fund (UNFPA) is the United Nations agency focused on sexual and reproductive health, youth issues and population dynamics. In the area of sexual and reproductive health and rights, the UNFPA helps countries to advocate and ensure universal access to sexual and reproductive
health, promote reproductive rights, reduce maternal mortality and accelerate progress on the SDGs to empower and improve the lives of vulnerable populations. UNFPA advocates for the equal rights of Roma, and in particular for the health and empowerment of women and youth. UNFPA works to raise awareness
about the need to harness its opportunities and address its challenges. It has long experience promoting the rights, protection and health of vulnerable categories, advocating for the rights and health in emergency contexts, including UN COVID-19 Response.

2. Service Requirements/Terms of Reference (ToR)

Background information:
Within the project component targeting women and girls, UNFPA will support organization of health literacy workshops in five municipalities (Vranje, Pirot, Krusevac, Beograd and Sabac). In line with agreed activities, the workshops participants will receive vouchers for hygienic products.

The selected entity is expected to execute/provide the following:

  •  Voucher with approximate value of 650 RSD without VAT. Possibility for slight correction of voucher value upon final evaluation of bids would be an asset.
  •  When using vouchers, there should be no restrictions in choosing the item that the voucher holder will buy.


  •  During the realization, the voucher can be used several times until the amount is spent, all in agreement with the bidder, i.e. it is not necessary to use the entire amount of the voucher at once.
  •  Possibility that voucher amount can be combined with additional funds from the voucher holder if needed would be an asset.
  • The bidder must provide information on the length of validity of the voucher.
  • Presence of retail stores in 5 municipalities: Vranje, Pirot, Krusevac, Beograd and Sabac.
  • The selected entity is expected to execute distribution of vouchers to UNFPA Serbia Country office in Belgrade.


Timing / Schedule:
Distribution of vouchers to Serbia Country Office in Belgrade no later than end of March, 2022.

3. Questions

Questions or requests for further clarifications should be submitted in writing to the contact person below:
Name of contact person(s): Nevena Sovic
Email address of contact person:
The deadline for submission of questions is March 21, 2022, 13:00 PM Belgrade Time.


4. Content of quotations

Quotations should be submitted in a single email whenever possible, depending on file size. Quotations must contain:
a) Technical proposal, including the following technical requirements:
Legal requirements and experience:

  •  Officially registered legal entity for the scope of work requested by the terms of reference;
  • At least 2 year of experience in the procurement and distribution of items that are the subject of purchase.

Other requirements:

  •  Presence of stores in 5 selected municipalities (Vranje, Pirot, Krusevac, Beograd, Sabac);
  • Availablity of products mentioned above but not limited to within it’s stores in 5 selected municpalities (Vranje, Pirot, Krusevac, Beograd, Sabac);
  • Ability to issue vouchers without VAT.

b) Price quotation, to be submitted strictly in accordance with the PRICE QUOTATION FORM (at the end of document).
Both parts of the quotation must be signed by the bidding company`s relevant authority and submitted in PDF format.

5. Instructions for submission

Proposals should be prepared based on the guidelines set forth in Section 4 above, along with a properly filled out and signed price quotation form, and are to be sent by email to the contact persons indicated below no later than: 22 March 2022, end of the day.
Name of contact person(s): Serbia Country Office
Email address of contact person(s):